IdentityMind Global respects the confidentiality and privacy of our clients.

IdentityMind Global complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States.IdentityMind Global has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/

In compliance with the Privacy Shield Principles,IdentityMind Global commits to resolve complaints about our collection or use of your personal information.  EU individuals with inquiries or complaints regarding our Private Shield policy should first contact IdentityMind Global at: 

IdentityMind Global
Privacy Department 575 High St. Suite 310
Palo Alto, CA 94301

 IdentityMind Global has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the [United States]. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit JAMS for more information or to file a complaint.  The services of JAMS are provided at no cost to you.

https://www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim